5-Day Skill Dev training for Jammu H&P deptt Employees concludes

JAMMU, MAY 15: A Five Day skill Development Programme organised by Hospitality & Protocol (H&P) Jammu  as part of the month -long  training series for the employees concluded today. The training series   forms one of the key component  of the endeavours initiated by the Commissioner/Secretary to the Government, Hospitality and Protocol Department, J&K.

The programme being the second in the series of  the month-long training was organized in collaboration with Hotel KC City Centre , Jammu .  The training also included Live Demonstration for the staff  and hands-on  upon  the finest practices in the industry so that they learn the latest and the best.

          The  program was  attended by around sixty officers /officials of the Jammu division which include the Assistant Directors, Assistant Housekeepers, Receptionists, Catering Supervisors, Cooks, Table boys etc.

The Capacity Building programme was organised  with the aim to enhance  requisite  skills of  the officials so as to provide quality  services to the Guests through  different related aspects  viz.

Front Office Reception, Housekeeping, Hospitality etiquettes, In- House Dining, Room Services, Kitchen, F&B   & hygiene in food production.

The training endeavoured to impart among the officials the best skills, knowledge of the latest trends, modern ways & techniques to ensure the Guest satisfaction.

          The overall programme was held under the aegis  of Joint Director H&P, Jammu Ansuya Jamwal,  who articulated about the significance of such training and gave insights as how the program has been devised keeping in mind multifarious role   of the staff members  right  from Front office-reception, allied  functions and responsibilities including new trends in  F&B  and the importance of  coordination and cooperation among various departments. She also thanked the management and staff of the Hotel for collaboration with the department in successful conduct of the program.